Cancellations by Us
If we cancel your tour, you can transfer the fare paid towards a tour on an alternate date or alternatively receive a full refund. Refunds will be provided where required by Australian Consumer Law. In circumstances where a cancellation is due to external events outside our reasonable control, refunds will be less any unrecoverable costs. We are not responsible for any incidental expenses that you may have incurred as a result of your booking including but not limited to visas, vaccinations, travel insurance excess or non-refundable flights.
Cancellations by You
We strongly advise you to take out travel insurance which includes cover for cancellation costs.
If you cancel your booking before departure for single day and multi-day tours we may at our absolute discretion charge the following fees;
30 days or more: 25% of fare;
8 to 29 days: 50% of fare; or
0 to 7 days or no show: 100% of fare.